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Indemnity & Agreement Form

What The Fit 4
Indemnity & Agreement Form

What The Fit 4 Gym must be managed effectively, safely and profitably, in order to be sustainable and serve its members well. The following conditions make this possible and will need to be agreed to by every person utilizing the facilities:
NB: Please ensure that you ask Storm Loots or any one of our amazing personal trainers to add you to the members only WhatsApp group for all important notifications regarding the gym. Only Admin can send messages on this group. (+27 76 983 8573)

TERMS AND CONDITIONS

Gym Fees

Monthly gym fees are payable in advance for the client’s upcoming training. Payments will be processed via Netcash Debiting services on the date selected by the client. Unless otherwise agreed in writing with an authorized representative of What The Fit 4 Gym.
An administrative penalty fee will be added to your invoice in the event of a returned or failed debit payment.
All gym fees and membership payments are generally non-refundable. However, in line with the Consumer Protection Act, refunds or pro-rata credits may be considered if the gym is unable to provide access to its facilities or services for an extended period (beyond the standard scheduled closures). Refunds will not apply in cases of non-attendance, voluntary withdrawal, or changes in personal circumstances.
Please note that this monthly fee reserves your desired training slot/s and/or provides you with a membership position within our limited membership, exclusive boutique gym. (Once our membership base has reached its limits, all clients will be placed onto a waiting list to join our exclusive boutique gym).
Membership prices and packages are determined on a 4-week monthly cycle. Consequently, in months with a 5-week cycle, the additional week is considered ‘FREE’ to account for the gym's and personal trainers closures during the year, primarily over Easter and Christmas.
The Client may not participate in any training sessions or utilize the gym’s facilities with an overdue account. Rates shall escalate at the Proprietor’s discretion.
Memberships are not ordinarily suspended or frozen in order to preserve the limited membership model and sustainability of operations. In exceptional circumstances, such as documented medical incapacity or relocation outside of Gauteng, members may request a suspension in writing. Approval is at the sole discretion of WhatTheFit4 Gym and may be subject to an administrative fee.
Regrettably, if we were to suspend memberships, it would render the gym incapable of maintaining operations during significant holidays, public holidays, flu outbreaks, and other considerations.

Annual Fee Increase

All membership fees are subject to an annual adjustment on 1 January, at the Proprietor’s discretion, with consideration of the client’s length of membership.
Annual increases will be reasonable and communicated in writing at least 30 days prior to implementation.
12-month fixed contract guarantees that your membership rate will remain the same for the full 12 months from the date you sign up. No price increases will apply during this period. Upon renewal of your contract, an annual adjustment may be applied at the Proprietor’s discretion, effective from the renewal date.

Termination Notice

To terminate your training or to downgrade any of the packages or memberships, a notice period of one full calendar month is required via Email (Fitness@whatthefit4gym.co.za).
The 12-month fixed contract - Clients are responsible for all fees for the full 12 months, with no option to suspend, cancel, or downgrade unless otherwise agreed in writing. The standard one-month cancellation notice applies only after the completion of the 12-month term.

Membership & Package Changes

Downgrades

If you downgrade your membership, please note that all memberships are subject to annual fee increases at WhatTheFit4’s discretion.

Downgrading does not reset your membership length or affect loyalty-based pricing considerations.
Package Conversions

If you’re on a month-to-month membership or personal training/group class package, you can switch to another package at any time with one full calendar month’s written notice via email.
Conversion to 12-Month Fixed Contract

Month-to-month members may convert to a 12-month fixed contract at the discounted rate by giving one month’s written notice via email.

Where a client has been a member for more than 12 consecutive months, the fixed contract rate shall be calculated using their most recently adjusted membership fee (including any
applicable annual increases), less the applicable fixed-contract discount. This rate will remain fixed for the 12-month term.

Upon renewal of the contract, an annual increase may be applied at the Proprietor’s discretion, with consideration of the client’s length of membership.

Your 12-month fixed contract begins after the one-month notice period. You’ll be responsible for all fees for the full 12 months, with no option to suspend, cancel, or downgrade unless
otherwise stated.

Your fixed 12-month contract replaces your month-to-month membership. The usual one-month cancellation notice only applies once the 12-month term ends.
Binding Agreement

Once our CRM system has been updated and your first payment has been processed, your conversion of any membership / package is considered a binding contract. If you disagree with the new contract, you must notify us in writing via email within five (5) business days.

Reactivation Fee

In the event of reactivating a pre-existing client, a reactivation fee of R150.00 will be levied in addition to the monthly membership fee for administrative purposes.

Children & Teen Classes

Children under 18 may participate in supervised classes at the Gym.
Parents or guardians acknowledge that participation in physical activity involves inherent risks, including injury, and agree to ensure their child follows all instructions and rules provided by the Gym and its trainers.
Parents or guardians must disclose any medical conditions, injuries, or limitations prior to participation.
While the Gym and its staff will provide supervision and maintain a safe environment, the Gym, its trainers, and staff cannot be held liable for injuries resulting from normal participation in activities, except in cases of proven negligence.
Parents or guardians agree to indemnify and hold harmless the Gym against any claims arising from their child’s participation in classes or use of facilities.

Gym Etiquette

We are a respectful and inclusive community, and members are expected to share gym spaces, equipment, and facilities fairly and considerately at all times.
Check in via the Octiv app QR code before training.
Always use a sweat towel; wipe down equipment and mats after use.
Do not drop weights or let go of cables; R50 fine applies.
Closed shoes (or socks for yoga/stretch classes) must be worn. Avoid clothing that damages equipment.
Return weights, barbells, and attachments after use
Out of respect for fellow gym users, members are asked to avoid occupying benches, equipment, or machines unnecessarily. Please refrain from sitting on your phone while others may be waiting to use the equipment.

Gym Closure

WhatTheFit4 Gym and Storm Loots close for a total duration of three weeks annually, with specific closures during Easter and Christmas. It's important to note that your membership prices and packages are determined on a 4-week monthly cycle. Consequently, in months with a 5-week cycle, we consider the additional week as 'FREE' to accommodate for the gym's and personal trainers closures during those periods. Your understanding of this adjustment is appreciated.

WhatTheFit4 Gym has in-house photographers

WhatTheFit4 Gym has in-house photographers.
From time to time, photography and video footage may be taken within the gym for marketing and community purposes. These may be used on digital platforms, print materials, and other promotional media. By signing this agreement, you consent to such use.
Client acknowledges and accepts in-house photography for the use of professional marketing. This indemnification shall include, but not be limited to, claims for invasion of privacy, defamation, or violation of any other right or interest.
Should you wish not to appear in marketing material, you may notify the gym in writing via email and reasonable steps will be taken to exclude your image from new materials.

PLEASE READ THROUGH AND UNDERSTAND THE T&CS FOR PERSONAL TRAINING & GROUP CLASSES

Trainer VS Gym Liability (Private & Group Class Clients)

Personal Trainers who operate within WhatTheFit4 may act as independent contractors.
Fees paid directly to trainers are separate from gym membership fees. The Gym is not responsible for the independent actions, schedules, or payment arrangements of such trainers, except insofar as it relates to access to the facilities

Private Training Clients: (1-3 People per time slot)

Trainers may be independent contractors; fees are separate from gym memberships.
Booked sessions are non-refundable. Make-up sessions require 24-hour notice via email or WhatsApp and must be completed within the same month using one of the following options:
1. Join a group class
2. Complete session online at your usual time
3. Waitlist for another available slot (does not carry through to the following month)
4. Follow a written program sent by trainer
Late/no-shows (>15 min) are charged full session. Consistent lateness may result in loss of preferred time slots.
Termination requires one full calendar month’s notice.

Please type your Personal Trainers Name (or N/A if not applicable):

Group Class Members

Group classes have been discounted and are charged at a fixed monthly fee based on your desired package choice.
Booked sessions are non-refundable. They may be made up within the same month using any other group class. Failure to catch up with your session will result in it being forfeited.
If the Client is more than fifteen minutes late for a training session and has not notified the Trainer, the Client will be considered to be a no-show and will be charged for the full session, without participating.
If the Client is consistently late, the loss of a specific time slot and / or training may occur at the Trainer’s discretion. Preferred time slots cannot be guaranteed to the Client after lengthy vacations or time away without prior agreement.
Please note that we require one full Calander months' Notice to terminate your training via email (Fitness@whatthefit4gym.co.za)

Medical Fitness

The Client undertakes to promptly notify the Trainer if, during the course of the training programme, the Client’s medications, health condition, or medical limitations should change.
The Client understands that it is recommended that clients undergo a yearly physical, (or more frequent physical examinations if advised) and consultation with the Client’s physician, to determine their optimal physical activity level and diet.
The Client acknowledges that the Client has both had a physical exam and been given their physician’s permission to participate in a training regimen, or the Client has decided to participate without approval of their physician.

(Gym Memberships / All Packages/ Personal Training) AGREEMENT

This Agreement made on December 20, 2025 by and between WhatTheFit4 Gym including its Personal Trainers and Coaches, (hereinafter referred to as the “Proprietor”), and (hereinafter referred to as the “Client”). The parties agree that the following terms and conditions shall govern the provision of personal training services by the Proprietor, its Trainers, and Coaches to the Client at the premises of What The Fit Four (Pty) Ltd t/a WhatTheFit4 GYM (the “Proprietor”), located at 33 Troupant Avenue, Magaliessig (the “Premises”).

Waiver of Indemnity

The Client acknowledges that they have read and understand this indemnity waiver and agrees to be bound by the following:
I enter and use the “Premises”, parking areas, surrounds and facilities and participate in any activities at the “Premises” entirely at my own risk.
I warrant that I have been advised of, am aware of, and accept that I will be exposed to a variety of risks and dangers at the “Premises” which have
been explained to me in detail in this document. I comprehend the risks & the implications thereof.
Such risks and activities include without limitation: the gym equipment, toilet and shower facilities, recreational areas, and wild animals in or around
the “Premises”. Although there have been no security problems, I understand the need to take the necessary precautions.
I agree to obey at all times any warning notices and instructions of the “Trainer/Proprietor”.
Visitors and/or Clients hold harmless and indemnify the owners, management, staff, trainers, agents, directors of the “Proprietor” and other guests (“the Indemnified Parties”) against any consequences of visiting, participating in any activities or incidents at or arranged by the “Trainer/Proprietor” and I waive any claims I may have. This includes any loss of, or damage to, personal effects or property, any indirect, consequential, or special loss or damage, financial loss, illness, injury, harm or death howsoever caused.
I understand that the personal training program has been designed specifically for me based on a variety of factors that I have disclosed. I assume all of the risks known to be inherent in the participation of physical activity, including but not limited to: heart attack, stroke, heat stress, serious injury to bones, joints, muscles, other skeletal components, or death.

The undersigned parties accept the above Agreement according to the terms and conditions contained herein.
Please review and adhere to the terms outlined above. If you have any questions or require further clarification, do not hesitate to contact our authorized representative.

Members Full Name:

Parent/Guardian's Full Name (If client is Under 18):

Parent/Guardian's ID Upload (If client is Under 18):

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Date: December 20, 2025

Members Email:

Members ID Number:

Members Contact Number:

Emergency Contact Name:

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